Dreame R20 Cordless Stick Vacuum Cleaner | VTV97A

Right of Withdrawal (Widerrufsrecht)

1. Right to Cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods.

2. To Exercise the Right of Withdrawal

To exercise the right of withdrawal, you must inform us:

CHARMM Shop
PLAY 13
52146 Würselen
Germany
📧 Email: thanhthaoho58@gmail.com
📞 Phone: +49 6893 2547

…of your decision to withdraw from this contract by a clear statement (e.g. a letter sent by post, fax, or email). You may use the model withdrawal form below, but it is not obligatory.

3. Effects of Withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a delivery method other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

4. Return of Goods

You must send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.